Database Managed Services For Texas Businesses:

1

We Respond Within 5 Minutes Or Less. We actually answer our phones. No AI bots, no voicemail menus, no offshore or call centers. The average amount of time it takes for one of our clients to get on the phone with a database administrator who can start working on resolving their problem is 3.5 minutes. We know you're busy and have made a sincere commitment to making sure your database problems get fixed FAST. And since repairs can be done remotely using our secure management tools, you don't have to wait around for a database administrator to show up.

2

No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our database administrators will also not talk down to you or make you feel stupid because you don't understand how all the SQL queries work. That's our job!

3

No Long-Term Contracts. We believe trust in a service should be earned every month. That is why our support plans are month-to-month with no long annual contracts. If at any point you feel the service is not delivering value, you can cancel with 30 days notice. No penalties, no fine print, and no questions asked.

4

Peace Of Mind. Because we monitor all of our clients' servers 24/7/365, you never have to worry that a critical job has failed overnight, that blocking or corruption is silently building toward an outage, or that a failed backup won't restore when production depends on it. We watch over your entire SQL environment, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your database, servers, and backups.